Charity Consulting
Creative Social Impact Solutions Consultancy
Our innovative Project Management methods create meaningful results
Clarity, focus and a drive to keep thriving looks different for everyone. We are committed to supporting, developing, and growing local communities to be innovative and lead the way when it comes to supporting their communities.
Creating social impact is vital to small and grass-roots charities thriving.
With over a decade of dedicated project management expertise, together we’ll turn your vision into impact.
Key projects, including setting up a Multi-Agency Steering Group, local Hospice Care pilot program that achieved number one for social impact in the UK and the successful pivot of a small local London museum to a fully online volunteer program during the pandemic were achieved through innovative approaches.
Give us your mission – we’ll give you the map.
Our unique approach to consulting helps innovate creative solutions that bring results through:
- Working with fundraising and commissioner-led projects
- Social and Business Model Planning
- Bespoke Strategic Planning Sessions
- Project Management
- Training and Development
- Volunteer Management
- Capacity Building
- Wellbeing Support
Empowering Change with Expert Advice: Where Passion Meets Purpose.
These inspiring case studies bring to life what social impact means to the different organisations we’ve worked with and what we can do for you.
Case Study 1 – How an Anti-Trafficking Charity Transformed with Soul’s Compass
Client
A social justice charity campaigning to raise awareness and prevent Human Trafficking across the community, collaborating with local, regional, and national agencies to uphold human rights.
The Challenge: Re-energising the mission for greater impact
Following the pandemic, the client needed to refocus their mission for greater impact. A research report had identified key areas to address, as a volunteer-led charity, the client lacked the capacity to implement these recommendations. Soul’s Compass was brought in to develop, implement and manage the project to ensure its sustainability for the long term.
Solution: Mission Driven Project Launch
A tailored strategy session with Trustees resulted in a comprehensive project plan, prioritising high-impact awareness-raising workshops and establishing the borough’s first Modern Slavery Multi-Agency Steering Group.
Soul’s Compass launched a two-year project delivering full-spectrum support, including:
- Project Management
- Grant Writing and Fundraising
- Workshop Redesign and Delivery
- Strategic Communications
- Capacity Building on a Tight Budget
- Multi-Agency Collaboration
Results: Innovative transformation
In just two years, Soul’s Compass achieved the following:
- Secured Funding: Doubled revenue through successful grant applications.
- Built Partnerships: Launched a Multi-Agency Steering Group with 20+ organisations, including the Metropolitan Police and local charities.
- Expanded Capacity: Recruited and trained a volunteer team to sustain long-term growth.
- Community Impact: Delivered 15 workshops, raising trafficking awareness across Croydon.
- Digital Transformation: Developed a new website and centralised systems for efficient operations.
Impact: Building a legacy
This groundwork has enabled the charity and its project to make a lasting community impact, with the charity poised to grow the project as a cornerstone of its mission.
“Cheryl-Lya at Soul’s Compass has been instrumental to [our] growth. Her strategic and operational expertise has been a breath of fresh air as we redetermine our own strategy.” DP Chair of Trustees
Get in Touch
If your charity needs to amplify its mission and impact, contact Cheryl-lya Broadfoot to Book your free 15-minute consultation here. Let’s create a legacy together. Reach out via email at hello@soulscompass.net
Case Study 2 – From Offline to Online in 6 Weeks - Transforming a Heritage Volunteer Service
Client
A London-based faith group awarded National Lottery Heritage funding to restore a 300-year-old Meeting House and launch a self-sustaining museum and volunteer service.
Challenge
The pandemic disrupted all in-person activities just after project launch, halting events and slashing visitor numbers. The charity faced immediate pressure to meet funding requirements in an online format while maintaining operations and volunteer engagement. They needed a rapid shift to online management, recruitment, and training without compromising on volunteer participation and the project’s sustainability.
Solution
Soul’s Compass was brought in to strategise and implement an online transformation for the Meeting House’s volunteer operations:
- Digital Transition: Within six weeks, Soul’s Compass launched an online volunteer recruitment and management system, integrating tools like Google Workspace for seamless remote training, rostering, and communications.
- Training Adaptation: Training modules were redesigned for online delivery, and a user-friendly guide facilitated easy navigation for volunteers new to digital tools.
- Wellbeing Focus: To support volunteers, Soul’s Compass implemented regular wellbeing sessions, acknowledging the mental health needs of the remote team.
Results
Soul’s Compass ensured uninterrupted funding by aligning key performance metrics with realistic outcomes.
- 30+ New Volunteers: Successfully recruited, onboarded, and trained remotely.
- Hybrid Engagement: Engaged volunteers through creative remote activities, like “Ballet in Your Kitchen” and academic blogging, to keep community connections strong.
- Sustainable Income: Volunteers now operate a museum shop, generating ongoing revenue, complementing in-person and online programs.
Impact
With a focus on digital tools, volunteer engagement, and wellbeing, the initiative ensured uninterrupted funding, recruited 30+ new volunteers, and established sustainable income streams, securing the project's long-term viability.
Testimonial
“Cheryl-lya has done a great job recruiting and managing talented volunteers who have brought lots to the table. Her dedication to the volunteer program has been a real boon for the team.”
– Nick Toner, Marketing Manager
Make an Impact with Soul's Compass
Ready to future-proof your charity’s operations? Book your free 15-minute consultation here. Let’s create a legacy together. Reach out via email at hello@soulscompass.net
Case study 3 – Specialist Care in the Community – Hospice Pilot Project Reached No.1
Client
An established London-based hospice providing compassionate, end-of-life care receiving over 3,000 community referrals annually, received Macmillan funding to pilot a new community-based model.
Challenge
While 79% of patients wished to spend their final days at home, only 35% achieved this goal (ONS VOICES Survey). The hospice needed to replicate a Swedish model of home-based specialist palliative care to reach more patients in a densely populated area. This required integrating a volunteer service with a specialised care team, establishing early referral pathways, and creating best practices for patient care, all with rigorous monitoring for funders.
Solution
Cheryl-lya [of Soul’s Compass] was engaged to establish and manage a volunteer-led service alongside healthcare teams to deliver compassionate in-home support, enhancing patient experience and well-being:
- Specialised Training: Developed recruitment and training tailored to specialist palliative care needs, ensuring volunteers could offer befriending, shopping support, and meaningful interaction.
- Systems & Communication: Set up a volunteer portal and database to ensure seamless communication between healthcare teams and volunteers, with regular check-ins and feedback for continuous service improvement.
- Team Integration: Connected volunteers, staff and patients via multidisciplinary team meetings ensuring aligned patient care across specialists, with personalised, flexible support.
Results
Our efforts positioned the North London pilot as the top-performing site across six UK pilot locations. Key outcomes included:
- Top Performance in Impact: Number 1 for social impact, volunteer hours, and volunteer satisfaction among all pilot sites.
- Continuous, High-Quality Support: At any given time, 20 hospice patients received volunteer-led in-home support, enhancing their quality of life.
- Long-Term Impact: The program evolved into a Compassionate Neighbour Scheme, now supporting up to 1,000 patients annually.
Make an Impact with Soul's Compass
Ready to future-proof your charity’s operations? Empower your charity to transform community care. Book your free 15-minute consultation here. Reach out via email at hello@soulscompass.net Let’s create a legacy together.
Elevate Your Mission. Empower Your Future: Let’s shape a future where your impact knows no bounds
Case Study 4 – Innovative Employability Programme Inspires The Way To Success
Client
A renowned not-for-profit independent enterprise agency in Greater London secured funding for an 18-month Employability Programme. Their mission: to support local residents into long-term employment while meeting ambitious funding targets.
Challenge: Limited Resources, High Expectations
As a small organisation, the agency faced staffing constraints that threatened the programme’s success. Delivering personalised one-to-one support, weekly job club sessions, and modern employability workshops required additional expertise and capacity.
Solution: Exceptional Outcomes
Soul’s Compass working with the CEO and key staff to deliver exceptional outcomes through:
- Expanding Job Club Membership: Attracting new participants to a thriving weekly initiative.
- Modernising Employability Workshops: Designing and delivering impactful sessions to meet attendees' evolving needs.
- Building a Volunteer Force: Recruiting and upskilling 10 dedicated volunteers to support job seekers and gain valuable experience themselves.
- Community Collaboration: Partnering with local businesses, schools, and JobCentres to secure meaningful employment opportunities for participants.
Results: Success
Measurable Success - over 18 months, the programme achieved significant milestones:
- 90+ Placements: Long-term employment for service users.
- Volunteer Upskilling: 10 volunteers gained career-enhancing skills.
- Workshop Impact: 70 employability workshops delivered.
- High Attendance Rates: Weekly job club sessions consistently reached 85% capacity.
Impact
This programme didn’t just meet its goals—it created lasting social and economic benefits:
- Strengthened Partnerships: Built bridges across the VCSE, business, and employability sectors.
- Increased Opportunities: The agency’s success enabled them to secure further funding and support even more local residents.
Reflection: “The project met and exceeded expectations, providing [us] with the opportunity to win further bids and expand [our] impact in the community.”
Get in Touch
Ready to Transform Your Projects into Success Stories?
If your charity needs to amplify its mission and impact, contact Cheryl-lya Broadfoot to Book your free 15-minute consultation here. Let’s create a legacy together. Reach out via email at hello@soulscompass.net
Elevate Your Mission. Empower Your Future.
Case Study 5 - How to Authentically Balance Life, Business and Tax Returns
Client
A female founder with 15 years of success in the health and wellbeing space wanted to refine her work-life integration as she approached retirement in five years. Authenticity, integrity, and calm were essential to her values and vision.
The Challenge: Overwhelm and Missed Opportunities
Despite her expertise, the client struggled with mounting demands, particularly submitting tax returns on time, avoiding penalties, and meeting her accountant’s deadlines. She also wished to:
- Spend more time with her ailing parents.
- Diversify income streams to boost retirement savings.
- Clarify her goals and plan a seamless transition into retirement..
Solution: A Tailored Roadmap to Balance
Soul’s Compass delivered a year-long Accountability Coaching programme that included personalised one-to-one sessions, online and email support. A bespoke Strategy and Accountability Roadmap was created to address her needs and goals, focusing on:
- Breaking down large, stressful tasks into manageable actions.
- Providing regular accountability to maintain focus.
- Developing new, less hands-on income streams.
- Aligning business decisions with personal values for authentic growth.
Results: Goals Exceeded, Stress Reduced, Freedom Achieved
Over the course of a year, our client achieved remarkable transformations:
- Ahead of Schedule: Submitted tax work three months early, avoiding penalties.
- Work-Life Balance: Reduced her workweek to four days, freeing up time for family.
- Income Growth: Diversified her income with less hands-on work, adding £7,000 in additional savings.
- Peace of Mind: Developed sustainable practices to reduce stress while staying aligned with her values.
Impact
A life of authenticity and fulfilment. Our client not only reached but exceeded her goals. She now enjoys valuable family time, financial stability, and the confidence to move into retirement with integrity and calm.
Testimonial
"Soul’s Compass has gently guided me to overcome long-standing patterns of overwhelm. Tasks were broken down in ways that felt manageable, and the process became a journey of learning and healing. Both my project and my personal growth have flourished." — ANF
Get in Touch
Ready to Achieve Balance and Clarity?
Contact Cheryl-lya Broadfoot to Book your free 15-minute consultation here. Let’s create a legacy together. Reach out via email at hello@soulscompass.net
Elevate Your Mission. Empower Your Future
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What our wonderful clients and colleagues say:
Cheryl-Lya at Souls Compass has been working with us for over a year and through her guidance, spirit, passion and expertise Croydon Community against Trafficking has gone from strength to strength. Cheryl-Lya has the ability to be strategic, tactical and operational – for a small organisation like us this has been a breath of fresh air as we redetermine our own strategy and way forward. I’d recommend Cheryl-Lya to anyone. D. Parker – Chair of Trustees
“I work with Cheryl-lya on the Newington Green Meeting House heritage project. She has done a great job recruiting and managing talented volunteers who have brought lots to the table. Her dedication to the volunteer programme has been a real boon for the team.” Nick Toner Marketing Manager
“Cheryl-Lya has built a volunteering programme from scratch and worked us up to full capacity of having 30 active volunteers within a year. From immaculate record-keeping to the flexibility she has shown on working on a new project, with a fully remote team that all work different part-time hours and have many different experiences and skill-sets, she has been a positive and supportive member of the team who has helped us achieve more than what was expected or asked for by our external funders.” — Amy Todd – Heritage Project Programme Manager
“Cheryl-lya is a very pro-active and caring colleague. She is always keen to push that little bit harder to find the right solution for the job at hand. Her enthusiasm for her work bears many fruits and ideas are constantly forming during our meetings bringing great positive energy to the team.” — Steven Morrison Events Coordinator